Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, submit a facility review request, contact us, or otherwise communicate with us. This may include your name, email address, phone number, facility name, job title, and facility operational data you choose to share. We also collect certain information automatically when you use our Service, including your IP address, browser type, device information, and usage data.
2. How We Use Information
We use the information we collect to: provide, maintain, and improve the Service; process facility reviews and benchmark reports; send you technical notices and support messages; respond to your comments and questions; monitor and analyze trends and usage; detect, investigate, and prevent security incidents; and comply with legal obligations.
4. Data Security
We use reasonable technical and organizational safeguards for the site and document deployment practices in the README. No internet service is completely secure. Do not submit resident-level protected health information through public forms unless a compliant workflow, contract, and security review are in place.
6. Your Rights
You have the right to: access the personal information we hold about you; request correction of inaccurate data; request deletion of your data; opt out of marketing communications; and request a copy of your data in a portable format. To exercise any of these rights, please contact us at info@universalhealthadvisors.com.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Facility operational data used for benchmarking is anonymized and aggregated.
8. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover we have collected information from a child under 18, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through the Contact page.